Shopee SG CS :
- Phone: +65 6206 6610
- Web: https://help.shopee.sg/portal/article/76759
- Email: https://help.shopee.sg/portal/webform/7a48024995c847d9a4586bab9fde57a7?entryPoint=1&lastArticleID=76759
- Live Chat via Shopee App
Step 1: Go to 'Me' tab and tap on 'Help Centre'
Step 2: Tap on 'Chat Now!'
Step 3: You will be assigned to a queue number. Please wait for the next available agent to assist you on your matter.
Step 4: Once you reach the end of your queue number, the next available agent will be there to assist you on your matter.
Shopee ID CS :
- Phone: 08001500702
- Web: https://help.shopee.co.id/portal/article/72945
- Email: https://help.shopee.co.id/portal/webform/888adc066bf3426a8c70227470281818?entryPoint=1&lastArticleID=
- Live Chat via Shopee App
Untuk dapat menghubungi Customer Service Live Chat, pilih tab Saya > pilih Chat dengan Shopee > pilih Chat with Live Agent.
Shopee MY CS :
- Phone: 0327779222
- Web: https://help.shopee.com.my/portal/article/78961
- Email: https://help.shopee.com.my/portal/webform/b7a7ff2afd484f1dbddb3a922c7e90e7?entryPoint=1&lastArticleID=78961
- Live Chat via Shopee App
Shopee PH CS :
- Phone: 02 8 880 5200 (Weekdays 7:00 AM to 7:00 PM, Weekends 9:00 AM to 6:00 PM)
- Web: https://help.shopee.ph/portal/article/81186
- Live Chat via Shopee App - 24/7 (in-app only)
To chat with our live agents, go to the Me tab > Chat with Shopee > start chatting.
Shopee TW CS :
- Phone: 02-6636 6559 星期一-星期五: 早上9:00-下午6:00, 除了國定假日以外
- Web: https://help.shopee.tw/portal/article/80066
- Email: https://help.shopee.tw/portal/webform/1bfa4a9834204eccb62858d0e2d9e083?entryPoint=1&lastArticleID=
- Live Chat via Shopee App
點選【我的】→點選頁面下方的【與客服即時交談】→ 往上滾動訊息頁面即可確認交談歷史記錄。
Shopee VN CS :
- Phone: 19001221
- Web: https://help.shopee.vn/portal/article/79191
- Email: https://help.shopee.vn/portal/webform/9e0e87184cf14246aabe6af0d78b2aa9?entryPoint=1&lastArticleID=79191
- Live Chat via Shopee App
Để tìm hiểu những thông tin hỗ trợ từ hệ thống trợ giúp trực tuyến tự động của Shopee, vui lòng sử dụng Ứng dụng Shopee và truy cập Tôi > Trò chuyện với Shopee > nhập/chọn nội dung cần trợ giúp để nhận giải đáp
Shopee TH CS :
- Phone: 020178399
- Web: https://help.shopee.co.th/portal/article/85193
- Email: https://help.shopee.co.th/portal/webform/38e4b86fd0c04ae3b2c9200c7ea9c89e?entryPoint=1&lastArticleID=
- Live Chat via Shopee App
ช่องทาง (Chat) กับเจ้าหน้าที่: คุณสามารถแชทกับเจ้าหน้าที่ได้แล้วในแอปพลิเคชั่น เพียงเลื่อนไปยังด้านล่างของหน้าศูนย์ช่วยเหลือ
Shopee BR CS :
- Web: https://help.shopee.com.br/portal/article/78354
- Email: https://help.shopee.com.br/portal/webform/d75e2dbb49594bd19d1ea83485339a45?entryPoint=1&lastArticleID=
- Live Chat via Shopee App
Para falar com nossos atendentes on-line, vá para aba Eu > Selecione Chat Shopee > começar a conversar.
Shopee MX CS :
- Web: https://help.shopee.com.mx/portal/article/75883
- Email: https://help.shopee.com.mx/portal/webform/e58cb9c620f54aec9e18a01632c35c05?entryPoint=1&lastArticleID=75676
- Live Chat via Shopee App - (Monday to Saturday from 6 a.m. to 8 p.m.)
Para acceder a cualquiera de las dos opciones de contacto, puedes seguir lo siguientes pasos:
Email: Da clic en Yo> Centro de asistencia (formulario/email)> Correo electrónico.
Chat: Da clic en Yo> Chat Shopee> Live Chat.
Shopee PL CS :
- Phone: +48 221 520 001 (Pon-Pt 8:00-17:00 , Sob-Nd 10:00-19:00)
- Web: https://help.shopee.pl/portal/article/90904
- Email: https://help.shopee.pl/portal/webform/3e8f2872acee4938951fa12e61f5b3f6?entryPoint=1&lastArticleID=148
- Live Chat via Shopee App
open the "" My Shopee "" tab in the application and select "" Chat with Shopee "" at the very bottom of the page."